It is extremely important to INFINITY that you know that we respect the privacy of our networkers and our customers. This document provides information about our policy regarding the collection, use and disclosure of personal information. It also describes our customers' rights to limit the use, collection or disclosure of their personal information. Personal information may include your name, email address, postal and business address, telephone numbers or any other information that personally identifies you. At INFINITY we take this personal information seriously, and we hold this information in the strictest confidence. We do not sell any information to third parties. We also maintain a secure website on all pages that require you to provide your personal information. This policy applies to users of INFINITY services anywhere in the world. The practices described in this policy are subject to the laws applicable in the locations in which INFINITY operates. This means that we only engage in the practices described in this policy in a particular country or region if permitted by the laws of those locations. Contact us if you have questions about our practices in your country or region.
INFINITY provides services to users around the world. If you use our services anywhere in the world, Infinity GN LLC is the data controller of your information.
We process personal information both inside and outside the United States.
Questions, comments and complaints about INFINITY's data practices can be sent to INFINITY's data protection office by email: [email protected]
We process your personal information inside and outside the United States. INFINITY transfers user information outside the United States based on approved mechanisms under applicable law.
What information do we collect?
INFINITY collects information on the Site in two different stages. First, we collect anonymous aggregated information (such as a domain name or IP address) from all visitors to the Site. This type of information is never linked to any personally identifiable information and is only used in the aggregate for general statistical reporting on site usage.
Second, certain personally identifiable information is required to be submitted when you use the services available for the Site. We collect information from you when you register on our site or complete a form. When placing an order or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information, banking information or social security number. However, you may visit our site anonymously.
What do we use your information for?
INFINITY collects a variety of information for many different purposes related to the use and sale of our products. These purposes include product interests and buying trends, payment information, contact information, usage information related to our products and service requirements. We do this to develop a good understanding of your needs, analyze those needs and respond to those needs. We do this to identify products and services offered by our company, affiliates or other companies that we believe may be of interest to you. In doing so, we may offer these products or services to you for your purchase consideration.
In addition to the above, the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs).
- To improve our Web site (we continually strive to improve our Web site offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us respond more effectively to your customer service requests and support needs)
- To perform internal operations necessary to provide our services, including to troubleshoot software bugs and operational problems, perform data analysis, testing and research, and monitor and analyze usage and activity trends.
- Perform internal operations necessary to provide our services, including troubleshooting software bugs and operational problems, performing data analysis, testing and research, and monitoring and analyzing usage and activity trends.
- Verify your identity
- To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred or given to any other company for any reason whatsoever, without your consent, except for the express purpose of delivering the purchased product or service requested.
- To administer a contest, promotion, survey or other site feature.
- To send periodic emails. The email address you provide for order processing may be used to send you information and updates regarding your order, as well as to receive occasional company news, updates, product or service related information, etc.
- Legal Requirements and Procedures. We may use the information we collect to investigate or address claims or disputes related to your use of INFINITY services, or as otherwise permitted by applicable law, or as requested by regulators, government entities and official inquiries.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. Protecting the security of your personal information is very important to us.
We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential.
If you register with us, your online account information is protected by a password chosen by you. Access to that online account requires your user name and password. We recommend that you do not disclose your user name and password to anyone else. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use the latest encryption technology when collecting or transferring sensitive data, such as credit card and bank account information.
When you register for access to a secure area of the site, we will ask you to select a user name and password. We recommend that you do not divulge your password to anyone. We will never ask you for your password in a phone call or in an e-mail. Also, remember to log out of the registered site and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence when accessing your computer.
Yes (cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow it), which enables the sites or service providers' systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. Therefore, we have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Disclosure of Personal Information:
Some of INFINITY's products, services and features require us to share information with other users or at your request. We may also share your information with our affiliates, subsidiaries and business partners for legal reasons or in connection with claims or disputes.
As required by law. We will disclose personal information when required to do so by law or if we believe in good faith that such action is necessary to (a) comply with a current judicial proceeding, a court order or legal process served on us, (b) protect and defend our rights, or (c) protect the rights, property or other interests of our users or others.
At Your Request. You may share information with others at your request.
With the general public when you submit content to a public forum. When you communicate with us over the Internet through blogs, social networks, etc., the public may see your communications.
With Subsidiaries and Affiliates. We share information with our subsidiaries and affiliates to help us provide our services or perform data processing on our behalf.
With Service Providers and Business Partners. INFINITY may provide information to its vendors, consultants, marketing partners, research firms and other service providers or business partners.
With your consent. INFINITY may share your information differently than described in this policy if we notify you and you consent to the sharing.
Information Retention and Disposal:
INFINITY retains user profile and other information as long as you maintain your INFINITY account.
INFINITY retains transaction, location, usage and other information for 5 years in connection with regulatory, tax, insurance or other requirements in the locations in which it operates. INFINITY subsequently deletes or anonymizes such information in accordance with applicable laws.
Users may request deletion of their accounts at any time. Upon such request, INFINITY deletes information it is not required to retain and restricts access to or use of any information it is required to retain. You may request deletion of your account at any time by sending an email to: [email protected] Upon such request, INFINITY deletes information that it is not required to retain. In certain circumstances, INFINITY may not be able to delete your account, for example, if there is an outstanding credit on your account or an unresolved claim or dispute. Once the issue preventing deletion is resolved, INFINITY will delete your account as described above.
INFINITY may also retain certain information if necessary for its legitimate business interests, such as preventing fraud and enhancing user security. For example, if INFINITY closes a user's account due to unsafe behavior or security incidents, INFINITY may retain certain information about that account to prevent that user from opening a new INFINITY account in the future.
Online Privacy Protection:
Because we value your privacy, we have taken the necessary precautions for your Online Privacy Protection. Therefore, we will not distribute your personal information to third parties without your consent.
We may occasionally update this policy.
We may occasionally update this policy. If we make significant changes, we will notify you of the changes by email. To the extent permitted by applicable law, by using our services after such notice, you agree to our updates to this policy.
We encourage you to periodically review this policy for the latest information on our privacy practices. We will also make prior versions of our privacy policies available for your review.
Response Time and Format:
We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within 10 days, from the e-mail address: [email protected]
We strive to respond substantively to a verifiable consumer request within thirty (30) days of receipt. If we need more time (up to another 30 days), we will inform you of the reason and the extension in writing.
If you have an account with us, we will send you our written response to that account. If you do not have an account with us, we will send you our written response by mail or electronically, at your option. Any disclosure we provide will only cover the 12-month period prior to the receipt of your request. The response we provide will also explain the reasons why we are unable to comply with a request, if applicable.
We do not charge a fee for processing or responding to your verifiable consumer request unless it is excessive, repetitive or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Infinity GN LLC, 14 Wall Street, 20th Floor Manhattan, 10005, New York, +1 212-618-1700.